Pricing
10,000 survey responses every month, free.
Upgrade when you’re ready for the next question.
Monthly prices. No charge per team member. Paid plans are arranged with our team.
For your first question.
And the answers that follow.
$0free
No card needed.
10,000 responses / month
Standard surveys included
Unlimited standard surveysAll question types & branchingAdd your own translationsMCP, CLI & CSV export1 workspaceKeep collecting. Upgrade when you need more.
Turn customer feedback
into deeper conversations.
$149/ month
Monthly price. Arranged with our team.
100,000 responses / month
1,000 AI conversations / month
Unlimited standard surveysAll question types & branchingAdd your own translationsAI surveys & contextual follow-upsAdvanced targetingAutomatic survey translationsRemove UserReason brandingCustom integrationsMCP, CLI & CSV export5 workspacesPaid access is arranged with our team.
More conversations.
More teams moving together.
$349/ month
Monthly price. Arranged with our team.
500,000 responses / month
5,000 AI conversations / month
Unlimited standard surveysAll question types & branchingAdd your own translationsAI surveys & contextual follow-upsAdvanced targetingAutomatic survey translationsRemove UserReason brandingCustom integrationsAdvanced team rolesMCP, CLI & CSV export25 workspacesPaid access is arranged with our team.
Allowances reset monthly on every plan, including annual arrangements. Prices in USD, excluding applicable taxes.
Unlimited standard surveysMCP & CLI includedYour responses, exportableIncluded in Pro and Scale
A score tells you what happened. A good follow-up helps you understand why. Let Pip ask the next question, while the feedback is fresh.
Conversations that adapt to each answerUseful context, without a longer survey
Start with the essentials. Add depth and capacity when you need them.
| Find your fit | Free | Pro | Scale |
|---|---|---|---|
| Monthly survey responses | 10,000 | 100,000 | 500,000 |
| Monthly AI conversations | — | 1,000 | 5,000 |
| Standard surveys & branching | Unlimited | Unlimited | Unlimited |
| Workspaces | 1 | 5 | 25 |
| AI surveys & contextual follow-ups | — | Included | Included |
| Advanced targeting | — | Included | Included |
| Automatic survey translations | — | Included | Included |
| Remove UserReason branding | — | Included | Included |
| Custom integrations | — | Included | Included |
| Advanced team roles | — | — | Included |
| Your own translations | Included | Included | Included |
| Basic workspace roles | Included | Included | Included |
| Survey SDK, MCP & CLI | Included | Included | Included |
| CSV export | Included | Included | Included |
| Support | Self-service | Priority |
One AI conversation = one respondent’s survey session, including its AI follow-up questions. It also counts as one survey response.
Need a hand choosing?
Talk to us at contact@userreason.com.
Yes. The Free plan includes 10,000 survey responses every month. No credit card is required. Contact us when you need a different plan.
A response counts when a respondent saves their first answer, even if they don’t finish. Further answers in that same session don’t count again.
One respondent’s survey session with AI follow-ups counts as one AI conversation and one survey response when an eligible answer is saved. Individual follow-up messages don’t count as extra conversations.
Contact our team to arrange a plan. The prices shown are monthly or yearly options; selecting an option does not start a subscription, charge a card or grant paid access.
The yearly option shows its exact annual total and an approximate monthly equivalent. Savings compare the same plan and currency with twelve monthly payments. Response and AI allowances still reset monthly.
No automatic overage charges. At your response limit, new responses pause until the next reset or a plan change. If you use up AI conversations, standard surveys remain available within your response allowance. Allowances are shared by the workspaces in your account.
Yes. The survey SDK, basic workspace roles, MCP, CLI and CSV export are available on every plan. Your workspace permissions still control access to customer data.
Start with 10,000 free responses. Go deeper whenever you’re ready.
Start collecting feedbackNo credit card required.
