# Start free. Go deeper with AI.

Canonical: https://userreason.com/pricing/

Updated: 2026-11-09

10,000 survey responses every month, free. Upgrade when you’re ready for the next question.

## Monthly and yearly plans

| Plan | Monthly price | Yearly price | Approximate monthly equivalent, yearly option |
| --- | --- | --- | --- |
| Free | $0 | $0 | $0 |
| Pro | $149 | $1,490/year | ≈ $124.17 |
| Scale | $349 | $3,490/year | ≈ $290.83 |

Paid plans are arranged with our team. Selecting a plan does not start a subscription or charge a card. Approximate monthly equivalents are rounded; the yearly price is the exact annual total. Allowances are shared across your account and reset monthly in UTC. Prices exclude applicable taxes.

## Everything, at a glance.

| Feature | Free | Pro | Scale |
| --- | --- | --- | --- |
| Monthly survey responses | 10,000 | 100,000 | 500,000 |
| Monthly AI conversations | — | 1,000 | 5,000 |
| Standard surveys & branching | Unlimited | Unlimited | Unlimited |
| Workspaces | 1 | 5 | 25 |
| AI surveys & contextual follow-ups | — | Included | Included |
| Advanced targeting | — | Included | Included |
| Automatic survey translations | — | Included | Included |
| Remove UserReason branding | — | Included | Included |
| Custom integrations | — | Included | Included |
| Advanced team roles | — | — | Included |
| Your own translations | Included | Included | Included |
| Basic workspace roles | Included | Included | Included |
| Survey SDK, MCP & CLI | Included | Included | Included |
| CSV export | Included | Included | Included |
| Support | Self-service | Email | Priority |

One AI conversation = one respondent’s survey session, including its AI follow-up questions. It also counts as one survey response when an eligible answer is saved.

## Good questions. Clear answers.

Is Free actually free? Yes. The Free plan includes 10,000 survey responses every month. No credit card is required. Contact us when you need a different plan.

What counts as a response? A response counts when a respondent saves their first answer, even if they don’t finish. Further answers in that same session don’t count again.

What counts as an AI conversation? One respondent’s survey session with AI follow-ups counts as one AI conversation and one survey response when an eligible answer is saved. Individual follow-up messages don’t count as extra conversations.

How do I get a paid plan? Contact our team to arrange a plan. The prices shown are monthly or yearly options; selecting an option does not start a subscription, charge a card or grant paid access.

How does yearly pricing work? The yearly option shows its exact annual total and an approximate monthly equivalent. Savings compare the same plan and currency with twelve monthly payments. Response and AI allowances still reset monthly.

What happens when I reach a limit? No automatic overage charges. At your response limit, new responses pause until the next reset or a plan change. If you use up AI conversations, standard surveys remain available within your response allowance. Allowances are shared by the workspaces in your account.

Can I use my own agent on Free? Yes. The survey SDK, basic workspace roles, MCP, CLI and CSV export are available on every plan. Your workspace permissions still control access to customer data.

## Your next insight starts with a question.

Start with 10,000 free responses. Go deeper whenever you’re ready. No credit card required.

- [Start collecting feedback](https://dash.userreason.com): Create your UserReason workspace.
- [Contact us about a paid plan](mailto:contact@userreason.com): Arrange paid access with our team. No automatic checkout.